You know, the more you tell me that my call is important to you, as you leave me on hold, the less I'm inclined to believe you.

1. If you have a casual afternoon conversation mentioning that the service at Outback Steakhouse has gone, shall we say, a little bit downhill since its glory days (assuming that you agree that Outback Steakhouse ever had glory days, but that is a separate conversation), and another person, a few hours later, suggests dinner at Outback Steakhouse, ( Read more... )

How can a supposed telecommunications company (Bellsouth) be so terrible about basic communication with its customers?

And on a related note, anybody want to bet on how long it might take Bellsouth to actually change this billing error?

My father is one of the most difficult people in the world to shop for, bar none. Which is exactly why I found myself frantically searching the internet on December 23rd, which is when I found, to my joy and excitement and relief, his perfect present. I clicked. I entered addresses and little numbers. The website told me, in equal glee, that the ( Read more... )

I blame Cracker Barrel ( Read more... )